Return and Refund Policy

At DIAMORA, your happiness is our top priority, and our return and refund policy is crafted to ensure you have a seamless and delightful experience.

1. How to Place a Return or Exchange :
We hate to hear you didn't adore your DIAMORA. Reach out to us at contact@diamora.co with your order number and details of the products you'd like to exchange or return, and leave the rest to us.

2. Can't Find Your Return Slip ? No Worries !

Our DIAMORA packages don't play hide and seek with return slips. Drop us an email at contact@diamora.co, and we'll guide you through the return or exchange process.

3. Return Policy :
All returns should be in our hands within 30 days of your order arriving. If you're facing any hiccups within this timeframe, contact us at contact@diamora.co.

4. Return Process for Unhappy Moments :
Not over the moon with your purchase ? No worries ! You've got 30 days from receiving your package.

Here's your packing guide :

Securely pack the items in a box.
Affix the mailing label square on the parcel.
Use the listed address and postage.
Ship it from your nearby post office.
No return label ? Email us at contact@diamora.co

5. Received the Wrong Product or Unhappy ?
Oops! If it's not what you ordered or you're not thrilled, let us know at contact@diamora.co. We'll ensure you get the DIAMORA you had your heart set on.

6. Cancellation Policy :
Cancel your order online before it takes flight, and your entire order amount will be refunded. Shipped but not delivered? Cancel online, and we'll refund once the goodies return to us.

Visit Us :
29 Rue de Gouesnou, 29200 Brest

Ring Us :
Feel like a chat ? Dial up our friendly team at +1(307)215-9254.

Email Us :
Pour your heart out via email at contact@diamora.co.

We're here to make your DIAMORA experience as bright as your smile. Can't wait to hear from you!

Sparkle on,
The DIAMORA Team ✨💎